Please read these terms and conditions carefully.
The following Terms of Service ("Terms") govern all use of the New Now Hosting website and all content, services, and products available at or through the website, including, but not limited to, New Now Hosting as well as Design, all plugins, and any API services (taken together, our "Services"). Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, New Now Hosting's Privacy Policy) and procedures that may be published from time to time by New Now Hosting (collectively, the "Agreement"). You agree that we may automatically upgrade our Services, and these Terms will apply to any upgrades.
Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the Terms of this Agreement. If you do not agree to all the Terms of this Agreement, then you may not access or use any of our Services. If these Terms are considered an offer by New Now Hosting, acceptance is expressly limited to these Terms.
Use of our Services requires a New Now Hosting account. You agree to provide us with complete and accurate information when you register for an account.
As a member, you are granted an inalienable right to own and continue to use all plugins, themes, code and assistance that you have downloaded from New Now Hosting, even after any free-trial or membership subscription is cancelled. Whether you are a current member or not, all plugins and themes will continue to function "as is" regardless of if your membership expires.
Updates are released often for compatibility, feature upgrades, and additions are only available to customers who have an active membership with New Now Hosting. 'Automatic Upgrades' are available to customers who have the New Now Hosting Hub plugin installed and a Paid Active Membership.
If you are using our shared, dedicated or managed hosting services, the following applies:
We do not place any hard limits on traffic, visits, or bandwidth on your sites except as described in our plans. Should your site experience a spike in traffic (both human and/or by bots), your site may experience performance problems or even downtime. We will send an alert on how to upgrade your hosting plan to higher resources. Downtime will be determined by our monitoring tools.
Some Services require API access to enable all features and functionality. If you are using any of our sub API Services, you must maintain an active subscription with New Now Hosting to make use of API services. API based services may only be accessed by our plugins designed for that purpose.
New Now Hosting is an Agency and also a Membership site and many of our Services require an active paid subscription. By using a Paid Service, you agree to pay the specified fees, which we'll charge you for in regular intervals.
If you are experiencing a technical issue, please let our support team help resolve the issue by submitting your support request before requesting a refund. No refunds whatsoever will be given for scheduled subscription payments after 30 days, except in the rare case that it is due to billing errors on our end.
We offer our Services 'as is', with no implied meaning that all Services will function exactly as you wish or with all 3rd party components and plugins. Support is provided by our Live Chat System on the New Now Hosting site and in our Forums.